Luxury chauffeured car hire

Luxury chauffeured car hire is NOW in your hands

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Booking premium chauffeured car hire services is now at your fingertips. Track driver movements, automate payments seamlessly and keep your number secure.

Booking your executive and VIP luxury transport with Royale just got even easier

Download the Royale App and enjoy all the benefits that we offer

Royale is your preferred chauffeured transport service provider across Australia. We operate 24 hours a day, 365 days of the year. This includes all major Australian cities, many regional areas and numerous locations across the globe. Royale uses state of the art technology to provide reliable, on time transfers every single time. Hop in, sit back, relax and enjoy the ride in comfort with one of our local, professional chauffeurs.

One of Australia’s oldest and leading chauffeur services

FAQS

What areas of Australia do you operate in?

We have offices conveniently located in Sydney, Melbourne, Brisbane, Canberra, the Gold Coast, and Adelaide. We also have affiliates nationwide and globally, so we can take care of your chauffeured car hire and ground transport needs at any location in Australia, as well as New Zealand, London, Paris, Rome, Los Angeles, and New York.

What are your business hours?

For your convenience, we operate 24 hours x 7 days x 365 days per year.

What is the luggage capacity of your vehicles, and do they take trailers?

Please be aware that our sedans may not accommodate luggage for 4 people, or those with a significant amount of luggage. It is not possible to store luggage between seats, and trailers cannot be provided for our sedans. For those with lots of luggage, we would recommend considering one of our people movers, or minibuses, with or without a trailer. Please let us know if you require assistance in transporting your luggage.

What payment methods do you accept and when is the charge made?

We accept payments via EFT, credit card, or cash. A payment is required in full to secure your booking before dispatching the chauffeured car.

Are we allowed to stop to take photos?

Yes. Customers are permitted to request stops for taking photos, and this time will be included in the total journey time for pricing purposes.

How do I get a quote for a service?

You can obtain a quote for our service by filling out a booking form on our app before finalizing your booking, submitting an online quote form, or giving us a call. We provide the option for customers to request quotes for multiple vehicles, provide details of any special requests, specify any return journey details, or additional journey pick-ups and drop-offs.

What if I need to cancel my reservation?

A cancellation without financial penalty is allowed up to 24 hours before the scheduled pickup date and time.

How much waiting time do you include?

We allow 10 minutes of waiting time for general transfers. For airport transfers, we allow 30 minutes of waiting time after flight landing for domestic flights, and 60 minutes for international flights. If passengers are arriving on different flights, then the waiting time starts after the first flight lands. Alternatively, you can request a suitable time for group pickup when making a booking.

What should I do if my plane is running late?

Provided you have supplied your flight number when booking, you need not be concerned if your flight is running late. Our Operations Team will monitor flight arrival time, and dispatch your chauffeur and hire car accordingly.

How do we find you at the airport?

Check your booking confirmation for chauffeur meeting points at various airports. For domestic flights, collect your luggage and proceed to the chauffeur meeting point near the exit doors or kerb side.